B2B Commerce Services

Modernize complex B2B commerce without replacing what already works

DigiCommerce helps manufacturers, distributors, wholesalers and enterprise organizations transform complex purchasing experiences through B2B commerce strategy, implementation, integration and ongoing optimization.

From account-specific pricing and self-service ordering to ERP integration, punchout, quotes and complex fulfillment — we build commerce around the way your business actually operates.

Book a B2B Commerce Strategy Session Discuss Your Existing Platform
B2B Commerce - DigiCommerce
300+
Implementations
127+
Commerce Experts
9
Global Office Hubs
24/7
Support
The problem

B2B commerce is more than an online store

Complex B2B organizations often operate through disconnected systems, manual processes and purchasing workflows that were never designed for today's digital customer. We help modernize those processes without unnecessarily replacing the platforms and infrastructure that continue to deliver value.

01

Manual Ordering

Sales representatives still process orders received through phone, email or spreadsheets.

02

Fragmented Customer Experience

Customers move between disconnected systems to access pricing, inventory, orders, invoices and account information.

03

Complex Pricing

Contract pricing, customer-specific catalogs, volume pricing and negotiated agreements make traditional platforms hard to implement.

04

Legacy Systems

ERP, CRM, PIM and other systems need to stay operational while the customer experience evolves.

05

Limited Self-Service

Customers rely on account managers for routine activities that could be completed digitally.

06

Scaling Complexity

Multiple warehouses, brands, countries, customer types and fulfillment models make growth harder.

How we work

End-to-end B2B commerce services

Instead of selling a single platform, DigiCommerce provides the strategy, engineering and operational expertise required to build and evolve complex B2B commerce environments.

01

Strategy & Discovery

We map business model, purchasing processes, existing platforms, ERP/CRM/PIM environment, pain points and growth objectives into a commerce roadmap and architecture plan.

02

B2B Experience Design

Customer journeys built around real B2B purchasing: self-service, account hierarchies, buyer roles, approvals, rep tools, contract pricing, quotes and reordering.

03

Commerce Implementation

New builds, replatforming, composable and headless implementations, or progressive enhancement of what's already live — we don't force one platform.

04

Systems Integration

Commerce connected to ERP, PIM, CRM, OMS, payments and procurement so pricing, inventory and fulfillment stay accurate everywhere.

05

Optimization & Modernization

Performance, UX, search, checkout, self-service and integration improvements to existing environments — no unnecessary rebuilds.

06

Managed Commerce

24/7 support, application maintenance, cloud management, monitoring, security support and a continuous improvement roadmap after launch.

Don't rebuild what still has value. Perfect it.

Not every transformation requires a complete rebuild — we help organizations improve existing environments through performance, UX, search, checkout and integration modernization.

Discuss Your Existing Platform
Connected commerce

Integrated with the systems that run your business

Commerce rarely operates independently. We connect the customer experience to the ERP, PIM, CRM, OMS, payments and procurement systems already in place.

ERP

Orders, customers, pricing, inventory, invoices and fulfillment.

PIM

Product data, attributes, catalogs, media and enrichment.

CRM

Customers, opportunities, account relationships and sales activity.

OMS

Order orchestration, fulfillment and returns.

Payments

Cards, ACH, purchase orders, credit terms and alternative payments.

Punchout / Procurement

Connect enterprise purchasing systems directly to commerce.

What we build

B2B capabilities we design & implement

Proven functionality for account-based, contract-driven and high-complexity B2B purchasing.

Account Management

Self-service experiences for buyers, administrators, sales representatives, merchants and vendors.

Contract & Account Pricing

Negotiated pricing, price lists, volume discounts and customer-specific commercial agreements.

Quotes

Digital quote requests, sales-rep collaboration, approvals and quote-to-order conversion.

Product & Catalog Management

Customer-specific catalogs, product availability and merchandising experiences.

Order Management

Order history, reordering, order tracking and complex order workflows.

Inventory

Warehouse and ERP inventory connected to accurate customer-facing availability.

Purchase Orders & Credit Terms

PO-based purchasing, account credit, invoice terms and multiple payment methods.

Punchout

Corporate procurement systems integrated via punchout catalogs and enterprise workflows.

Dropship & Supplier Networks

Supplier onboarding and orchestration across distributed fulfillment.

Returns & RMA

Digitized return requests, approvals and external RMA integration.

Billing & Invoicing

Invoice visibility, payment status, billing history and digital payment capabilities.

Customer Self-Service

Independent management of orders, users, addresses, documents and recurring purchases.

Enterprise architecture

Built around your existing technology ecosystem

DigiCommerce designs architectures that connect the customer experience with the systems already running your business.

B2B Commerce - DigiCommerce
CLOUD · APIs · INTEGRATION LAYER · SECURITY · MONITORING
Platform-agnostic delivery

The right platform for the business — not the other way around

Rather than forcing every customer onto a predefined stack, we evaluate business requirements, existing investments, integration complexity and future growth before recommending an approach.

Emporix SAP Commerce Akinon BigCommerce ElasticPath
Industry expertise

B2B commerce across complex industries

Deep, repeatable delivery experience across the industries that depend on account-based, contract-driven commerce.

Manufacturing

Digital ordering, distributor portals, dealer experiences, configured products and ERP integration.

Industrial Distribution

Large catalogs, account pricing, multi-warehouse inventory, quotes and repeat ordering.

Construction & Building Materials

Customer-specific pricing, branch inventory, large orders, delivery scheduling and project purchasing.

Automotive & Aftermarket

Complex fitment, large catalogs, dealer networks and multi-location inventory.

Pharmaceutical & Healthcare Distribution

Controlled catalogs, customer eligibility, purchasing rules and regulatory workflows.

Energy

Complex account structures, procurement processes, contract pricing and integration.

Grocery & Food Distribution

High-volume ordering, recurring purchases, warehouse availability and delivery scheduling.

Retail & Multi-Brand

B2B/B2C convergence, wholesale ordering and multi-brand commerce.

Explore DigiCommerce Industry Solutions →
Modernization-first

Your existing commerce platform may not need replacing

Many B2B commerce programs begin with the assumption that everything must be rebuilt. Often, the stronger approach is to identify what already works, modernize what limits growth, and progressively introduce new capabilities.

Keep

What's working

Systems and functionality that continue delivering value.

Modernize

What's holding you back

Customer experience, integrations, performance and workflows.

Replace

Only where necessary

Only the components that genuinely limit scale or innovation.

Discuss Your Existing Commerce Platform
Engagement model

How we deliver B2B commerce

A consistent methodology from first conversation to ongoing optimization.

Discover
→
Assess
→
Design
→
Implement
→
Launch
→
Optimize
Why it matters

Commerce designed around business outcomes

✓

Increase Digital Adoption

Make online purchasing easier than phone and email ordering.

✓

Reduce Manual Processing

Automate repetitive sales and service activities.

✓

Improve Customer Self-Service

Give customers direct access to the information and transactions they need.

✓

Accelerate Ordering

Reduce friction across search, pricing, quotes and checkout.

✓

Improve Operational Efficiency

Connect commerce with ERP, inventory and fulfillment systems.

✓

Create Scalable Growth

Support new customers, markets and business models on one platform.

Not sure where to start?

Get a B2B Commerce Assessment

DigiCommerce can assess your current commerce environment and identify the highest-value opportunities for modernization.

Request a B2B Commerce Assessment
  • Current-platform review
  • Business-process review
  • Architecture assessment
  • UX assessment
  • Integration analysis
  • Performance review
  • Gap analysis
  • Modernization opportunities
  • Recommended roadmap
  • High-level implementation approach
Let's talk

Ready to modernize your B2B commerce experience?

Whether you're replacing a legacy platform, improving an existing environment or launching a new digital purchasing experience, DigiCommerce can help define the right path forward.

Book a B2B Commerce Strategy Session Talk to a B2B Commerce Expert
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