1. Introduction
  2. DIGICOMMERCE GROUP INC offers services and develops apps, softwares or enhances solutions which are intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of their Personal Information if anyone decided to use our Service(s)and software(s). If you choose to use our Service(s) and software(s), you agree to the collection and use of your information in relation to this privacy policy. The Personal Information that we collect from visitors is used for providing and improving our Service(s) and software(s). We will not use or share your personal information with any third party as explained in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at DigiCommerce Group Inc website unless otherwise defined in this Privacy Policy.

  3. General Data Protection Regulation (GDPR)
  4. Predominant objective of this protection is as follows:

    • The processing of personal information should be designed to serve mankind.
    • Natural persons should have control of their own personal information.
    • The right to the protection of personal information is not an unconditional right; it must be considered in relation to its function in society and be balanced against other fundamental rights, in accordance with the principle of proportionality.
  5. Information Collection and Use
  6. For a better practice, while using our Services, we may need you to provide us with certain personally identifiable information. The personal information that we request will be reserved by us and used as described in this privacy policy.

    Different means through which we may gather your personal information for the following legitimate business purposes:

    1. Enquiry
    2. When you enquire about any Product(s) or Service(s) or Partnership we may gather your (i) contact information such as name, email address, mailing address, IP address, geographic location, or phone number, software environment etc. or any combination of such personal information.

      Subject to this Notice and the Terms, we will use such personal information , including without limitation, (i) send you communication for our Service(s); (ii) evaluate needs of your business to determine or suggest suitable Service(s); (iii) send you requested information about our Service(s); (iv) reply to customer service requests, queries and concerns.

    3. Sign-up, Billing and Account information
    4. When you subscribe and sign-up to any of our Products/ Service(s)/ Trials, we may gather your (i) contact information such as name, email address, mailing address, IP address, geographic location, or phone number, of the Account admin; (ii) billing information, such as credit card number and billing address; (iii) name and email address when Account admin/Agent(s) provide feedback from within the Service(s) provided; and (iv) unique identifiers, such as username, account number or password.

      Subject to this Notice and the Terms, we will use such personal information, including without limitation, to (i) grant software license and other Service(s); (ii) send you email from the Service(s); (iii) evaluate needs of your business to determine or suggest suitable Service(s); (iv) send you requested information about our Service(s); (v) reply to customer service requests, queries and concerns; (vi) administer your Account; (vii) send you promotional and marketing emails (where you have requested us to do so).

    5. Support Interactions
    6. When a customer/ Prospect communicates with DigiCommerce Group Inc. support professionals, we gather Device/ System and Usage data or error reports to diagnose and resolve problems.

      When a customer receives communications from DigiCommerce Group Inc. , we use information to personalise the content of our communication.

      When a customer engages with DigiCommerce Group Inc. for professional services, we gather the name and contact information of the customer’s designated point of contact and use information provided by the customer to perform the services that the customer has wished and preserve all telephonic and written conversations for future reference, and such data, calls, chats or e-mails may be used for training and development purposes for DigiCommerce Group Inc. professionals.

      Apart from the above-mentioned information collected by us, we automatically receive and record certain Personal Information of yours when You visit our Websites. This includes the model of the device, IP address, the type of browser being used, usage pattern through cookies and browser settings, query logs and product usage logs. We also gather clicks, scrolls, conversion and drop-off on our Websites, Portals and Service(s) to render user journeys in real-time. Subject to this Notice, we will use such information, including without constraint, to (i) evaluate needs of your business to determine or suggest suitable Service(s); (ii) send you requested information about our Service(s); (iii) reply to customer service requests, queries and concerns; and (iv) for analytical purposes.

      We may post your testimonials/comments/reviews on our Websites which may contain your Personal Information. Before posting the testimonial, we will obtain your permission to post your name along with the testimonial. If you want your testimonial removed, please contact us by sending a message from our Contact Us page.

  7. Marketing communications
  8. We may use your email address, gathered which may fall into the category of Personal Information, to send our newsletters and/or marketing emails about our products and services. Where you have so requested, we will also send you marketing emails about our third-party partners. If you no longer wish to receive these emails, you can opt out by following the instructions contained in the emails you receive or by contacting us by sending a message from our Contact Us page.

  9. Log Data
  10. When using our Service(s), we gather data and information (by using third party products) on your phone called Log Data for errors as an example. This Log Data may include various information such as your Internet Protocol (“IP”) address of the device, name of the device, operating system version, the configuration of the app while using our Service, the time and date of your use of the Service, and other data.

  11. Cookies
  12. Cookies are files with a small amount of information that are usually used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are kept on your device's internal memory.

    This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to gather information and improve their services. You have the option to either accept or decline these cookies and know when a cookie is being sent to your device. If you choose to decline our cookies, you may not be able to use some portions of this Service.

  13. Service Providers
  14. We may hire third-party companies and individuals due to the following reasons:

    • To assist our Service(s)
    • To deliver the Service(s) on our behalf
    • To accomplish Service-related services
    • To support us in analyzing how our Service(s) is used

    Third parties may have access to your Personal Information. The reason is to accomplish the tasks assigned to them on our behalf. However, they are obliged not to disclose or use the information for any other purpose and will have a Non-Disclosure Agreement signed with DigiCommerce Group Inc.

  15. Security
  16. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

    We value your trust in providing us with your Personal Information, thus we are determined to use commercially acceptable means of protecting it. We take every effort to check and test our website and portals, however no method of communication over the internet, or method of electronic storage is 100% protected and dependable , and we cannot guarantee its entire security.

  17. How You Can Access Or Correct Your Information
  18. You can access all your personally identifiable information that we collect online and maintain by accessing your account online (My Account, My Profile) or sending us an email. We use this procedure to better safeguard your information.

  19. What is "phishing"?
  20. "Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

  21. Links to Other Sites
  22. This Service may contain links to other websites. If you click on a third-party link, you will be taken to that site. Note that these external websites are not operated by us. Therefore, we strongly advise you to evaluate the Privacy Policy of these websites. We have no control over and accept no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  23. Changes to This Privacy Policy
  24. DigiCommerce Group Inc reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

    You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant privacy policy (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

  26. Following termination or deactivation of your account with the Network, the Company may keep information, including profile information and any other information about users, in order to fulfill with applicable law, avoid fraud, resolve disputes, troubleshoot problems, support with any investigation, enforce its rights under its agreements with you, for backup, audit or regulatory purposes, and for other actions permitted by Canadian law.

    Otherwise the Company will only keep your personal information for as long as reasonably necessary to fulfill the purposes for which it originally collected such information. To determine the appropriate retention period for personal information, the Company considers the amount, nature and sensitivity of the personal information , the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which the Company processes your personal information and whether the Company can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

  27. Contact Us
  28. If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

"Current Version"